Route questions
The route desk answers question emails within one business day, Monday to Friday, 09:00 to 18:00 Kyiv time. A complete first message saves a round trip, so include the four items below.
Name the cities in the order you want them, for example Prague–Vienna–Budapest, and say whether a swap is acceptable if a hostel is full on your dates.
Give a preferred start date plus a fallback window of three to seven days. Departures and lodging stay subject to availability when the booking is made.
Tell us how many travellers and confirm each one holds a current student ID or an enrollment letter. The student rate is applied only after that verification.
A sample total such as €289 per person for 6 hostel nights, 3 guided walks, route coordination and the listed local city taxes helps us propose a comparable plan.
Ready with those details? Open the route question form, or compare sample itineraries on the routes page first.
Route questions
Tell us which student route you are weighing up and when you can travel. We reply with hostel nights, guided walks and a from-price total for your dates.
Company details
Route questions, schedule changes, and student eligibility checks go to the same support desk. These are the verified company details for RouteWallet Student Travel LLC.
Support hours
Route questions sent outside these hours are answered on the next working morning. Schedules, hostel availability and local city taxes stay subject to confirmation at the time of booking.
Email contact@velloriax.com or call +380 982 712 9540. Pressing deadlines: send a route question and mention your departure date.