1. Data controller
velloriax.com, individual entrepreneur (PE), 28 Sofiyivska Street, Kyiv, 01001, Ukraine, EDRPOU code 05886565. E-mail: contact@velloriax.com, phone: +380 982 712 9540. Managing Director: Anna Dubois. Processing follows Zakon Ukrainy No. 3687-IX «Pro zakhyst personalnykh danykh».
2. Data we collect
- Contact data: name, e-mail address, phone number.
- Request details: destination, dates, group size, message.
- Technical data: IP address, browser type, pages visited.
3. Legal basis and consent
We rely on your informed consent, given when you submit a form. You may withdraw it at any time by writing to contact@velloriax.com; withdrawal does not affect prior lawful processing. Data is also processed to provide pre-contract information under Zakon Ukrainy No. 675-VIII «Pro elektronnu komertsiyu» and Zakon Ukrainy No. 1023-XII «Pro zakhyst prav spozhyvachiv».
4. Purposes, retention and sharing
We use data to answer enquiries, prepare quotations, arrange services with travel partners under Zakon Ukrainy No. 324/95-VR «Pro turyzm», and keep accounting records. We never sell personal data. Enquiry data is kept for 12 months after the last contact; contract and accounting records for the period required by Ukrainian law. Data is shared only with hosting, e-mail and travel suppliers under confidentiality duties.
5. Your rights
You may request access, correction, deletion, restriction or portability, and object to processing. We reply within 30 days at contact@velloriax.com.
6. Cookies
Non-essential cookies and trackers load only after informed consent, which you can withdraw in the cookie notice settings, per Zakon Ukrainy No. 3687-IX «Pro zakhyst personalnykh danykh» and Zakon Ukrainy No. 675-VIII «Pro elektronnu komertsiyu».
7. Request a change
8. Contact and complaints
Questions or complaints: contact@velloriax.com, +380 982 712 9540, 28 Sofiyivska Street, Kyiv, 01001, Ukraine. You may also complain to the Ukrainian Parliament Commissioner for Human Rights.